Shipping

Shipping Policy:

Shipping is free on all orders over $250 to Canada and USA and includes tracking. Please take note that by selecting UNTRACKED shipping you understand that a package may be lost in transit by the carrier. We will not be hold responsible or liable for this loss as we offer tracking shipping method. If you choose the option to ship your package tracked and insured, we will provide a shipping confirmation and tracking number when the package is send out after processing.

International shipments may be subject to import taxes, duties and/or customs fees. These fees are the sole responsibility of the recipient. If a shipment is refused and returned, you will be responsible for any import taxes and/or return shipping costs incurred by The 1st HALF. These fees are specific to the destination country. Therefore, we do not know what the amount will be. The shipping and handling fee applied by the 1st HALF at checkout does NOT cover any duties, taxes or brokerage fees. Please be prepared to pay these fees when your package is delivered. If the package is refused or returned to us, all customs charges or fees will be charged to you. 

Average Delivery Times (Canada Post Estimates):

CANADA:

  • Regular: 1-7 business days from ship date.
  • Xpresspost: 1-2 business days from ship date.

USA [Exclusive of Customs]:

  • Small Packet Air: 5-8 business days from ship date.
  • Tracked Packet USA: 4-7 business days from ship date.
  • Expedited Parcel USA: 4-7 business days from ship date.
  • DHL Express: 2-3 business days from ship date
International [exclusive of customs]:
  • International Parcel Air (No tracking number): 15-45 business days from ship date.
  • Tracked Packet International: 6-10 business days from ship date.
  • DHL Express International: 4-7 business days from ship date.
***All the info above may be impacted due to current Covid –19 Pandemic Situation.